Account Manager for Lighting Products is responsible for managing and growing strategic relationships with automotive OEM / Tier 1 accounts. This role serves as the primary customer interface, driving revenue growth, identifying new business opportunities, and ensuring successful program launches. The Account Manager collaborates cross-functionally with engineering, program management, product management, finance, and operations teams to deliver customer value and achieve company objectives.
Key Responsibilities
- Serve as the primary point of contact for designated automotive OEM and Tier1 customers, maintaining strong, trust-based relationships.
- Develop a deep understanding of customer strategies, product roadmaps, and purchasing processes to anticipate needs and align solutions.
- Lead regular customer meetings, commercial reviews, and business updates.
- Identify new business opportunities within the OEM/Tier 1 accounts.
- Track opportunities in Sales Force tool.
- Manage forecast reporting (IBP) and tariff activities.
- Support the preparation of proposals, quotes, and presentations
- Manage RFQ process, including pricing strategy, proposal development, negotiation, and award finalization.
- Partner with internal engineering and product teams to facilitate and align customer communication of requirements with company capabilities.
- Coordinate with internal teams (sales, engineering, logistics, marketing) to ensure timely delivery of products and resolve issues.
Who we are looking for
- Bachelor’s degree in business, engineering, marketing, or related field
- 5+ years of experience in account management, sales support, or customer service
- Proven negotiation skills and experience managing large, complex customer accounts
- Proven record of growth
- Ability to manage multiple tasks with attention to detail
- Excellent communication, presentation, and relationship-building skills