Job Description
IT Infrastructure Support Engineer (d/m/f)
Premstaetten, Austria

Sense the power of light

ams OSRAM is a global leader in innovative light and sensor solutions. “Sense the power of light” – our success is based on our deep understanding of the potential of light. By adding intelligence to light, we enable our customers to drive transformative applications. Our around 20,000 employees worldwide focus on innovation alongside the societal megatrends of digitalization, smart living, energy efficiency, and sustainability. Whatever your role is, you are a part of a talented team that enjoys exploring and designing new technologies.

Your new responsibilities

  • Lead problem management efforts, including external moderation and team improvements
  • Handle P1/P2 incident management and conduct 8D root cause analysis and lessons learned
  • Oversee a specific cost center regarding forecasting, purchase orders, and bills
  • Ensure proper cost center separation and adherence to SLAs
  • Manage upgrades for Windows 11 clients and servers, including IT OT Server PM, Windows Server, and Linux Server
  • Oversee daily operations and serve as the main partner for local technical Services
  • Conduct regular status meetings infrastructure teams (local and global)
  • Collaborate with the global support team for service center transitions


Who we are looking for


  • Successfully completed studies in Informatics, Electronics or a comparable field
  • Proven experience in IT and OT solution Management
  • Familiarity with Windows and Linux server Management, IT Service Management (e.g. ITIL) and Service Now
  • Knowledge of cost center management and license management
  • Strong understanding of infrastructure management and technical Services
  • Excellent problem-solving and incident management skills
  • Ability to coordinate and manage multiple tasks and Projects
  • Strong communication and team collaboration skills
  • Fluent english language skills, german is an advantage

 

We offer competitive salaries and additional benefits based on your performance, experience and qualification.

The employment is in accordance with the collective salary and wage agreement for employees of the electrical and electronics industry, employment group F (https://www.feei.at/aktuelles/mindestloehne-und-gehaelter-eei/).
We offer a higher compensation depending on your expertise and skills.


Please contact Stefanie Kleierl for further information via STEFANIE.KLEIERL@AMS-OSRAM.COM or +49 (941) 8501391.

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
Information at a Glance
Job ID:  20976
Posting Start Date:  5/22/25
Job Family:  Information Technology
Career Level:  Early Professional (1-3 years)
Company:  ams-OSRAM AG
Schedules:  Full Time
Work Model:  Hybrid 50%
Job Shift:  Flex time
Employment Type:  Regular
Department:  IT Frontend Premstaetten
Local Job Grade:  F

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.