Job Description
ITOT Junior Technician
Kulim, Malaysia

Sense the power of light

ams OSRAM is a global leader in innovative light and sensor solutions. “Sense the power of light” – our success is based on our deep understanding of the potential of light. By adding intelligence to light, we enable our customers to drive transformative applications. Our around 20,000 employees worldwide focus on innovation alongside the societal megatrends of digitalization, smart living, energy efficiency, and sustainability. Whatever your role is, you are a part of a talented team that enjoys exploring and designing new technologies.

Your new responsibilities

  • Provide 24x7 L1 IT support to internal Osram users from production or office.
  • Install, configure and maintain IT and OT hardware and software.
  • Responsible for the Production equipment automation support, operation and new proliferation implementation.
  • MES/EI/Infra Incident and service request handling, escalation and reporting.
  • Troubleshooting, testing and provisioning user-facing hardware and software.
  • Perform proper maintenance and support for all IT client assets.   
  • Support projects related to Infrastructure and Applications.


What we look for


  • Diploma in Information Technology, Computer Science or related discipline with at least 2 years of working experience.
  • Good understanding on the following:
    • Computer hardware deployment, troubleshooting and maintenance i.e. laptops, desktops, printers, projectors, mobile and other client devices
    • IT service and incident management using tools such as ServiceNow
    • Basic Osram MES and other production application process and knowledge
    • Good communication and written skills (English and Malay)
    • Able to act independently with minimum supervision and complete tasks as assigned with frequent update to team lead
    • Willing to work on shifts.


Please contact Ronald Heon Lon Yip for further information via RONALD.YIP@AMS-OSRAM.COM or .

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
Information at a Glance
Job ID:  21594
Posting Start Date:  8/19/25
Job Family:  Information Technology
Career Level:  Early Professional (1-3 years)
Company:  OSRAM OS Penang
Schedules:  Full Time
Work Model:  On-Site
Job Shift:  Shift work
Employment Type:  Regular
Department:  IT Frontend Kulim Services

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.