Job Description
Key Account Manager (eCommerce & Retail)
Mexico City, Mexico


The ams OSRAM Group is a global leader in innovative light and sensor solutions. As a specialist in Digital Photonics, we combine technological excellence with state-of-the-art global manufacturing capabilities to offer our customers the broadest portfolio of digital emitter and sensor technologies. 
Globally, our teams develop groundbreaking solutions aligned with societal megatrends like intelligent mobility, artificial intelligence, augmented reality, smart health, and robotics. 
At ams OSRAM, employees are part of a highly innovative, international technology environment. Diverse teams, a high degree of ownership, and exciting challenges provide the opportunity to grow, develop, and make a real difference. Because behind our innovations are people who carry something special inside and who bring their unique strengths to work every day. 

Show the world what you are made of.

Your new responsibilities

The KAM is responsible for maximization of the key account penetration and profitable growth of the assigned accounts in eCommerce & Retail sales channels in the country and region, for the OSRAM Automotive Aftermarket Mexico: Opening, leading, steering and finally developing the business with the customer.

 

  • Open, lead, steer and develop key account customers in Mexico for eCommerce & Retail channel for OSRAM Automotive Products
  • Develop Joint Business Plans (JBP) with eCommerce & Retail customers in line with brand strategies
  • Perform ROI analysis and promotion plan optimization for key eCommerce & Retail accounts
  • Identify and lead new business opportunities within the eCommerce & retail channels
  • Drive sales growth through marketing investments, promotional activities, and customer collaborations
  • Execute customer initiatives, from planning to evaluation, with excellence
  • Analyzes customer’s market, business targets & strategy, issues, needs, processes, value chain and key business drivers
  • Benchmark, gap analysis and custom elaborated approach of major eCommerce & retailer’s prospects
  • Contract, offer and tender negotiation and handling on a regional basis
  • Weekly/Monthly reporting on the customer in a total overall view (Hi-Low; Figures like turnover, profit, MK spending, activities etc.)

Who we are looking for


  • Min 4 years of experience of sales handling eCommerce and/or Retailer key accounts like Amazon, Mercado Libre, Autozone, Wal-Mart, OReilly and others in Mexico
  • Bachelor’s degree in business management, Marketing, or related
  • Negotiation skills on high level; excellent communication, ability to discuss tenders and deals terms and conditions and reach the win-win situation
  • Problem solving and decision-making skills
  • Excellent English language written and spoken


Please contact Joanely Ivette Mortimer for further information via Joanely.Mortimer@ams-osram.com or .

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
Information at a Glance
Job ID:  23759
Posting Start Date:  7/23/26
Job Family:  Sales
Career Level:  Professional (> 3 years)
Company:  OSRAM S.A. de C.V.
Schedules:  Full Time
Work Model:  On-Site
Job Shift:  Flex time
Regular/Temporary:  Regular
Department:  AMSL Aftermarket Latin America & Mexico

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.