Job Description
Specialist, SC [IDL] Logistics
Naucalpan de Juarez, Mexico

Sense the power of light

ams OSRAM is a global leader in innovative light and sensor solutions. “Sense the power of light” – our success is based on our deep understanding of the potential of light. By adding intelligence to light, we enable our customers to drive transformative applications. Our around 20,000 employees worldwide focus on innovation alongside the societal megatrends of digitalization, smart living, energy efficiency, and sustainability. Whatever your role is, you are a part of a talented team that enjoys exploring and designing new technologies.

Your new responsibilities

IV. KEY RESPONSIBILITIES

  • Manage sales orders from the receipt of the purchase order through delivery confirmation.
  • Receive releases (Excel, PDF, customer-specific systems, or EDI).
  • Process and release EDI orders and manage them within SAP.
  • Coordinate deliveries according to customer requirements.
  • In cases where product availability is limited, ensure accurate and reliable delivery dates by coordinating with other departments. For export orders, verify requirements related to Incoterms, freight
  • quotes, shipping methods, urgency, etc.
  • Process sample requests.
  • Manage credit and debit note requests and follow up to ensure timely application.
  • Investigate and follow up on discrepancies between payments and open invoices related to operational issues.
  • Coordinate claims from receipt to credit note application.
  • Process sample requests (duplicate line in original).
  • Send weekly Back Order reports to external customers.
  • Send inventory reports to customers who request them.
  • Upload invoices/PODs to customer portals or platforms to initiate payment processes.
  • Control advance payments to manage new orders and link them to invoices with received prepayments.
  • Coordinate re-invoicing and/or cancellation of CFDI documents with the Finance department in line with internal policies.
  • Conduct monthly analysis of actual sales by channel, material, and product family (forecast accuracy).
  • Conduct monthly demand analysis by material (AMU 6).
  • Perform weekly analysis of releases for Tier customers and car manufacturers.
  • Prepare monthly reports and KPIs. Delivery <= U+6.
  • Ensure monthly compliance with the closing checklist.
  • Support in clearing overdue balances.
  • Update customer data in the SAP CMD.
  • Provide support to the Sales and KAM teams.
  • Support quality-related requests and RMAs.


Who we are looking for


Bachelor’s degree in Business Administration, International Trade, Transportation Engineering, or a related field.

EXPERIENCE:3 years.

SPECIFIC KNOWLEDGE:

  • SAP (SD Module)
  • Advanced Excel
  • Microsoft Office

SKILLS:

  • Customer Orientation
  • Business Results Orientation
  • Collaboration and Influence
  • Change Management
  • Conflict Management
  • Emotional Intelligence

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
Information at a Glance
Job ID:  21930
Posting Start Date:  10/24/25
Job Family:  Supply Chain Management
Career Level:  Professional (> 3 years)
Company:  OSRAM S.A. de C.V.
Schedules:  Full Time
Work Model:  On-Site
Job Shift:  Flex time
Employment Type:  Regular
Department:  C-AMSP Logistics Mexico

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.