• Responsible for Quality Engineering of Process/Product Change Qualifications in course of PCNs. Develops Qualification Plan, plans and oversees execution, creates Qualification Reports.
• Responsible for Customer Complaint Management, leading the 8D team. Performs failure analysis, structured problem solving, and 8D reporting. Ensures thorough implementation and effectiveness of corrective actions. 
• Proven ability to be part of the Task Force team in solving Customer Failure Analysis Request FARs/customer issues – drives Root Cause Analysis, Initiates and drives the implementation of containment/corrective actions
• Crisis Management – Lead crisis team for major customer excursions (FARs on high-volume products); Manage and align all activities for customer excursions including EFA, PFA, root cause analysis and definition of corrective actions; Communicate results and activities to customer
• Responsible for reliability assessment for suspect materials. 
• Provides Quality Engineering support and work with internal stakeholders to resolve quality issues at customer side and improve product quality in the field

Who we are looking for

• Degree / Master Engineering in Electronics, Physics, Chemistry or Material Sciences
• Experience (>8years) in semiconductor manufacturing specifically in the field Quality, Reliability and/or Failure Analysis
• Knowledge of AUT standards (e.g.AEC-Q100, AEC-Q102)
• Know-how of quality tools (FMEA’s and 8D reporting, IATF16949, VDA6.3 and QS9000 Quality Standards)
• Excellent English (spoken and written), good presentation and customer interface skills
• Excellent problem-solving skill, high self-organizing skills, and ability to succeed in a fast-paced environment; stays cool and works efficiently under pressure.
• Experience or willingness to engage with international colleagues and teams

Please contact Soi Kim Kee for further information via suki.kee@ams-osram.com or +65 () 62402395.