Job Description
Senior Staff Engineer, QM Field Quality Engineering
Tokyo, Japan

Sense the power of light

ams OSRAM is a global leader in innovative light and sensor solutions. “Sense the power of light” – our success is based on our deep understanding of the potential of light. By adding intelligence to light, we enable our customers to drive transformative applications. Our around 20,000 employees worldwide focus on innovation alongside the societal megatrends of digitalization, smart living, energy efficiency, and sustainability. Whatever your role is, you are a part of a talented team that enjoys exploring and designing new technologies.

Your new responsibilities

The objectives of this role is management and improvement of customer relations in terms of Quality in Japan.

 

In your new role, you are required to:

  • Execute direct communication with automotive / non-automotive customers and QA teams in distributors after alignment with global Quality teams about quality matters of Sensor products
  • Handle failure analysis requests from customers in close collaboration with internal global quality teams in accordance with 8D process and satisfy customer expectation by gentle explanation and communication
  • Support quality documentation / Provide exact quality documents to customers like PPAP, customer's specific quality check list, qualification reports by co-work with global quality team
  • Support PCN / InfoNote process execution by explanation of quality related questions to customers
  • Coordinate and support customer's on-site process audits/visits in production sites
  • Understand customer's quality requirements and expectations and feedback to the global Quality team
  • Possible product coverage will be: Sensor IC Products (CMOS Image Sensor/ToF Sensor/Color Sensor/Position Sensor/etc.)


Who we are looking for


  • Technical Education (Technical College, Bachelor or Master) preferably in Electronics, Material science or Physics etc.
  • Intermediate Level of English (English conversation & writing without template)
  • Native level of Japanese
  • Experience interfacing customers
  • Experience communicating with global stakeholders

 

  • Experience in (semiconductor) quality management, or
  • 3+ years in semicon or electtical appliances/ devices industry, or
  • 3+ years of engineering or quality support experience is a plus


Please contact Ayako Kaburagi for further information via Ayako.Kaburagi@ams-osram.com or +81 90-8506-6907.

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.
Information at a Glance
Job ID:  20625
Posting Start Date:  3/31/25
Job Family:  Quality
Career Level:  Professional (> 3 years)
Company:  ams-OSRAM Japan Ltd.
Schedules:  Full Time
Work Model:  Hybrid 40%
Job Shift:  Flex time
Employment Type:  Regular
Department:  GSS Mobile Consumer, Computing, Industrial & Medical

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.